The GOLIATE brand guarantees all its products for one year, after the date of purchase, for manufacturing or material defects that may occur despite all the care taken in the development of our products. All complaints, requests for exchange or refund must be made by email to email@example.com or via the contact page of the website www.goliate.com. Proof of purchase of your product should be provided to claim your warranty. It is therefore imperative that you keep your receipt when making your purchase.
The warranty covers the parts that activate the operation of the object. It does NOT cover any cosmetic damage due to accident, poor maintenance or negligence. In addition, the warranty is void when the object (and its accessories) has been opened or attempted to be.
The use of oils & sun creams, lip care and lip stick balms, essential oils, coconut oil and food oils of all kinds cause damage to your silicone sex toys. Please do not use any of the products mentioned above with a GOLIATE brand adult toy. Otherwise, the warranty conditions may no longer apply.
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.